Contact Information

Contact MethodUse

UNM Abuse Contact

Abuse Reporting Form

or

abuse@unm.edu

  • UNM-external abuse reporting including but not limited to the following:
    • Account abuse
    • Network abuse
    • System abuse

UNM Compliance Hotline

+ 1 (888) 899-6092

or

EthicsPoint

  • Anonymous information security and/or privacy incident reporting
  • More information

UNM DMCA Designated Agent

copyright-l@unm.edu

UNM Information Security Contact

security@unm.edu

  • UNM-external and UNM-internal information security issue reporting:
    • Information security events
    • Information security incidents
      • Minor incidents
      • Major incidents

  • NOTE: If reporting a major incident please reach out to the UNM ISPO SecOps On-Call Contact.

UNM ISPO SecOps On-Call Contact

+1 (505) 277-2497

  • UNM-external and UNM-internal major information security event reporting

  • NOTE: To request service request progress updates please reach out to UNM IT Customer Support Services.

UNM IT Customer Support Services

+ 1 (505) 277-5757

or

Help.UNM

  • Service request intake:
    • Consulting Requests
    • Digital Forensics & Incident Response
    • Firewall Change Requests
    • Information Security Assessments
    • Information Requests
  • Service request progress updates

UNM Privacy Contact

privacy@unm.edu

  • Privacy-related issue reporting

  • NOTE: To request service request progress updates please reach out to UNM IT Customer Support Services.

UNM Technical Contact

technical@unm.edu

  • Domain Name System (DNS) conformance and configuration issue reporting

Report an Incident

If you suspect that your NetID (i.e. LoboMail account) or a computer have been compromised and you need to know what to do, please see our FAQ

Abuse Report Form

- or - 

Help.UNM Self Service

- or -

security@unm.edu

- or -

+1 (505) 277-2497

- or -

UNM EthicsPoint


For more information, visit our Contact Information page